Terms & Conditions
Last updated: 23 May 2026
These Terms & Conditions outline the rules and guidelines for using the KD Home Improvements website and for engaging our services. By accessing this website or contacting us for a quotation, you agree to these terms.
1. Who We Are
KD Home Improvements 1 Albert Place Maddiston Road Brightons Falkirk FK2 0JX
Phone: 01324 639393 Email: info@kdhomeimprovements.com
We provide kitchen, bathroom and bedroom design, supply and installation services across Falkirk and surrounding areas.
2. Use of Our Website
By using our website, you agree:
Not to misuse the website or attempt to disrupt its operation
Not to copy or reproduce any content without permission
To use the website for lawful purposes only
We reserve the right to update or change website content at any time.
3. Quotes & Estimates
All quotes are free and provided with no obligation
Quotes are valid for 30 days unless stated otherwise
Prices may change if materials or specifications are altered
A site visit may be required to confirm measurements and final pricing
4. Booking & Payments
A deposit may be required to secure materials or installation dates
Payment terms will be clearly stated on your invoice
Final payment is due upon completion of the agreed work
We accept standard UK payment methods (bank transfer, etc.)
Failure to make payment may result in delays or cancellation of work.
5. Cancellations
You may cancel your installation or order, but:
Deposits for special‑order items may be non‑refundable
Cancellation fees may apply if work has already begun
We will always explain any costs clearly and fairly
6. Installation & Workmanship
We aim to complete all work to a high standard. During installation:
Access to the property must be provided
The working area should be clear and safe
We may use subcontractors where appropriate
All work will comply with relevant UK regulations
We are not responsible for delays caused by:
Supplier issues
Customer‑requested changes
Access restrictions
Unforeseen structural issues
7. Materials & Products
All materials are sourced from reputable suppliers
Product warranties are provided by the manufacturer
We will pass on any warranty information to you
Custom or made‑to‑order items cannot be returned unless faulty
8. Changes to Work
If you request changes after work has begun:
Additional costs may apply
New timelines may be required
All changes will be agreed in writing
9. Liability
KD Home Improvements is not liable for:
Damage caused by misuse or lack of maintenance
Pre‑existing structural issues
Delays outside our control
Third‑party work not carried out by us
Nothing in these terms limits your statutory rights as a consumer.
10. Website Content
All content on this website, including text and images, is owned by KD Home Improvements unless stated otherwise. You may not copy or reuse content without permission.
11. Privacy & Data Protection
Your personal information is handled in accordance with our Privacy Policy, which explains:
What data we collect
How we use it
How long we keep it
Your GDPR rights
You can read the full policy here: /privacy-policy
12. Changes to These Terms
We may update these Terms & Conditions from time to time. The latest version will always be available on this page.
13. Contact Us
If you have any questions about these Terms & Conditions, contact us at:
info@kdhomeimprovements.com 01324 639393