Privacy Policy
Last updated: 23 May 2026
KD Home Improvements (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use and safeguard your personal information in accordance with UK GDPR and the Data Protection Act 2018.
1. Who We Are
KD Home Improvements 1 Albert Place, Maddiston Road, Brightons, Falkirk, FK2 0JX
Phone: 01324 639393 Email: info@kdhomeimprovements.com
We provide kitchen, bathroom, and bedroom design, supply, and installation services across Falkirk and the surrounding areas.
2. Information We Collect
We may collect the following information:
Information you provide directly
Name
Email address
Phone number
Address (if provided for quotes or site visits)
Details of your enquiry
Information collected automatically
IP address
Browser type
Pages visited
Time spent on the website
Cookies and analytics data
This information is collected through standard website logs and tools such as Google Analytics (if installed).
3. How We Use Your Information
We use your information to:
Respond to enquiries
Provide quotes
Arrange appointments
Deliver our services
Improve our website
Maintain security and prevent fraud
Keep internal records
We do not use your data for marketing unless you explicitly request it.
4. Legal Basis for Processing
We process your data under the following lawful bases:
Legitimate interest – responding to enquiries and providing quotes
Contract – when preparing or delivering work
Consent – when you submit a form or request information
Legal obligation – for accounting or regulatory purposes
5. How Long We Keep Your Data
Enquiry forms: 12 months
Customer records: 7 years (legal requirement)
Analytics data: 26 months
Cookies: vary depending on type
We only keep your data for as long as necessary.
6. Sharing Your Information
We do not sell or share your data with third parties for marketing.
We may share data with:
Website hosting provider
Email service provider
Google Analytics (if used)
Tradespeople involved in your project (only when necessary)
All third parties follow GDPR requirements.
7. Your Rights Under UK GDPR
You have the right to:
Access your data
Correct inaccurate data
Request deletion
Restrict processing
Object to processing
Request a copy of your data
To exercise these rights, contact us at: info@kdhomeimprovements.com
8. Cookies
Our website may use cookies to:
Improve user experience
Analyse website traffic
Remember preferences
You can turn off cookies in your browser settings at any time.
9. Security
We take reasonable steps to protect your information, including:
Secure hosting
Encrypted connections (HTTPS)
Restricted access to data
However, no online system is 100% secure.
10. Links to Other Websites
Our website may contain links to external sites. We are not responsible for their content or privacy practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, contact us at:
info@kdhomeimprovements.com 01324 639393